ACTIVE Giving Help

Notification

LOGIN to the Campaign Center. Forgot your password? Reset your password.

ACTIVE Giving Recorded Video

Learn how to edit your campaign, utilize the email and offline tools and access reports.

View the ACTIVE Giving Recorded Video

Help Documents

General Overview/Setup

• Getting started, how to set up a new donation campaign
• Creating a campaign after your registration center listing has been created
• What is my beneficiary information?

Customization

• Adding a Logo or Image
• Customizing your welcome message
• Removing menu bar
• Adding an image using HTML

View Reports

• Accessing donation and fundraiser reports
• Accessing accounting reports
• Accessing all reports

Confirmation Emails/Pages

• Customizing confirmation page message

Email Center

• Emailing all of your fundraisers
• Emailing all of your donors
• Can I require my fundraisers to use my custom email template?
• Can I remove the default email templates provided?
• AOL and Yahoo DMARC Policy Issue

Offline Donations

• Enter offline donations
• Edit offline donations
• Delete offline donations

Fundraising Management

• Allowing fundraisers to create their own fundraising pages
• Moving an individual to a team
• Changing an individual page to a team fundraising page
• Set fundraising defaults and create a fundraising page

Fundraise via Facebook

• Share your fundraising link

Help documents you can provide to your fundraisers!

• ActiveGiving tips for fundraisers
• Basic HTML guide
• Becoming a fundraiser instructions and guide
• Reporting

Creating a Team (with fundraising guide)

Additional Resources

Below are resources designed to help you grow and promote your online registration.

• Event Director Community
• Tips to Increase Event Revenue
• Tips for Online Registration Success

ACTIVE Edge

• Sports
• Endurance

If you have further questions or concerns, please contact us​.