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Event Attendees Can Now Insure Against Lost Registration Fees When Active Network's Registration Protection Plus is Offered by Organizers

First-to-market Offering Allows Organizers to Differentiate from Competitive Events and Offers Attendees Security from Lost Registration Fees

SAN DIEGO, CA – August 2, 2010 – Trade show and conference attendees can now insure their registration investments, thanks to a new offering from The Active Network, Inc. (Active) called Registration Protection Plus. Active delivers integrated technology solutions, marketing services and online media properties touching more than 10 million individuals worldwide every year.

Offered through Active’s RegOnline platform of products and with the backing of Philadelphia Insurance Companies, Registration Protection Plus provides financial protection for attendees from lost registration fees due to unforeseen circumstancesi. Organizers will benefit from improved – and more accurate – registration numbers, while attendees will be able to register without fear of last-minute changes.

According to Eric Olson, general manager of Active’s Events division, “Registration Protection Plus allows organizers to avoid the last-minute cancellations, no shows and charge backs that have always been a part of live events despite refund policies designed to prevent them. At the same time, attendees can commit earlier and take advantage of lower airfares and lodging costs, as well as early registration specials.”

Active’s Registration Protection Plus will also help reduce loss of revenue for event organizers, while offering a significant point of differentiation. Free for event planners, attendees pay a flat $20 fee and receive reimbursement through Philadelphia Insurance Companies for any reason covered under Active’s new program, such as flight cancellations and delays, injury or sickness, and poor weather conditionsii.

“We wanted to offer the same kind of protection that travel booking companies have been providing for years – while adding the benefit of event registration fee refunds to the industry,” explained Mr. Olson. “As the innovators of Registration Protection Plus, Active and Philadelphia Insurance Companies are changing the way the event and conference industry looks at refund policies. Finally, organizers can stop worrying about last-minute refunds and cancellations and have more time to spend on creating event experiences.”

Active’s Events division facilitates online registration, audience acquisition and event and attendee management for more than 150,000 events around the globe. Built on the event industry’s leading technology platform, Active’s Events division is one of the world’s most comprehensive event solutions. For more information please visit

About The Active Network, Inc.

Active Network delivers integrated technology solutions, marketing services and online media properties that encourage and enable participation in activities and events. For more information, please visit

About Philadelphia Insurance Companies

Philadelphia Insurance Companies designs, markets, and underwrites commercial property/casualty and professional liability insurance products incorporating value added coverage and services for select industries. In operation since 1962, the Company, whose commercial lines insurance subsidiaries are rated A+ (Superior) by A.M. Best Company and AA- for counterparty credit and financial strength by Standard & Poor’s, is nationally recognized as a member of Ward's Top 50 and National Underwriter’s Top 100 (for in-depth financial information, please visit our website at The organization has 48 offices strategically located across the United States to provide superior service.

Philadelphia Insurance Companies is the marketing name for the property casualty insurance operations of Philadelphia Consolidated Holding Corp., a Member of the Tokio Marine Group. In the United States, all products are written by insurance company subsidiaries of Philadelphia Consolidated Holding Corp. Coverage may not be available in all jurisdictions and is subject to actual policy language. Certain coverage may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insured’s are therefore not protected by such funds. Non-insurance products and services may be provided by independent third parties.

For more information, please visit .

i, iiReimbursement is subject to the terms & conditions of the Registration Protection Plus policy.

Media Contacts:

Alan Braverman, PJ Inc. or 917-873-4709

Jeannine Kilbride, PJ Inc. or 212-629-8445

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