Contact Us

There are many options when contacting ACTIVE Network

Depending on your need, please review the options below and make the best selection.

Business Solutions Sales

Have questions? Our product sales specialists are happy to help find the solution that is right for you and your organization.

Software Sales Hardware Sales Media & Marketing Sales

Support

Your organization’s success is our priority. We will help you with any support that you or your customers need.

Software & Hardware Support Active.com Registration Support Contact Consumer Support

Press

On a tight deadline or checking facts? Our fact sheet provides the most important things to know about ACTIVE.

Press Inquiries Download Fact Sheet Download Logos

Advertising

Take your event or brand to the next level by partnering with us to reach a broader audience.

Advertise With ACTIVE Download Media Kit Active.com Instant Ads

Offices

We have locations worldwide to help better serve communities around the globe.

View Locations

Careers

Looking to join the ACTIVE family? Browse through openings on our jobs board. For human resources or employment verification, please call 888-543-7223.

Careers at ACTIVE

Business Solutions Sales

We’re here to help. Fill out the form and we will get back to you shortly.

Already a customer or need help with a billing issue, contact support.

  • Sales
  • North America Sales: +1 888-543-7223
  • Europe Sales: + +44 0207 808 6369
  • Asia Sales: +65 8388 9192
  • Australia/Pacific Sales: +61 1800-229-019

Safeguarding your personal information is taken seriously at ACTIVE. See Your Privacy Rights.

Active.com Support

Need assistance registering for an event, or need to change registration details?

Contact

ACTIVEAdvantage Support

Questions about membership benefits, account issues, or redeeming rewards?

Contact

Software/Hardware Support

Are you an event director, organizer or admin looking for assistance with one of our products?

Contact

Headquarters

Dallas
717 N. Harwood St.
Suite 2500
Dallas, TX 75201
Phone: 469-291-0300

United States

Chicago
112 S. Sangamon St.
3rd Floor
Chicago, IL 60607

Edina
4570 W. 77th St.
Suite 365
Edina, MN 55435

Canada

Vancouver
2925 Virtual Way
Suite 310
Vancouver, BC V5M 4X5

UNITED KINGDOM

London
Office 2.13
Thomas House
84 Eccleston Square, Victoria
London SW1V 1PX
Phone: + +44 0207 808 6369

Australia

Sydney
Level 3, 100 Harris St
Pyrmont, Australia NSW 2999
Phone: 1800 229 019

China

Chengdu
49F, Tower 1, Chengdu IFS
No.1 Section 3 Hong Xing Road
Jin Jiang District, Chengdu, China

Shanghai
Rm. 041-44 Hang Seng Bank Plaza, 
No.1000 Lujiazui Road
Pudong District, Shanghai, China​

Singapore

Singapore
140 Robinson Rd, #04-01
Singapore, 068907
Phone: +65 8388 9192