Citizen Access Suite™ technology is expected to automate manual processes, increase efficiency and improve customer service
SAN DIEGO, CALIF. – December 5, 2011 – The Active Network, Inc. (NYSE: ACTV), the leading provider of organization-based cloud computing applications, announced today that the National Archives and Records Administration (NARA) launched an integrated software-as-a-service (SaaS) solution from Active Network aimed at increasing efficiency and improving customer service of the U.S. Government’s Freedom of Information Act (FOIA) Ombudsman’s office, the Office of Government Information Services (OGIS).
NARA is the record keeper of important historical US documents, including the Declaration of Independence, the Constitution and the Bill of Rights. Congress created OGIS within NARA to offer mediation services to resolve FOIA disputes, to review the agencies’ FOIA policies, procedures and compliance, and to recommend policy changes to the Congress and President to improve the administration of FOIA.
“With a comprehensive case management tool for records and integrated platform for communications, we expect a more streamlined, efficient and secure process to track, monitor and resolve FOIA dispute cases between the public and federal agencies,” said OGIS director Miriam Nisbet.
Powered by the Citizen Access Suite™ technology from Active Network, OGIS launched a new self-service web site on November 28, 2011 that allows anyone to submit to OGIS requests for assistance in resolving FOIA disputes. Government agencies may also use the Citizen Access Suite technology to submit cases directly to OGIS and improve interagency communications about FOIA.
“Active Network provides secure, enterprise-class SaaS solutions to all levels of government agencies, helping them to provide better information access and engage more effectively with their constituents,” said Greg Whitnell, vice president of State & Federal customers at Active Network. “Working with NARA, we hope to accelerate the time it takes to report and resolve FOIA disputes while fostering improved communications with FOIA requesters and other agencies.”
About The Active Network, Inc.
The Active Network, Inc. is the leading provider of organization-based cloud computing applications—serving the business events, community activities, outdoors and sports markets— with over 47,000 global business customers and 70 million annual transactions reported last year. Our technology platform, ActiveWorks, transforms the way organizers manage their activities and events by automating online registrations and streamlining other critical management functions, while also driving consumer participation to their events. Our flagship media property, Active.com®, is the leading online community for people who want to discover, participate in, and share activities about which they are passionate. Headquartered in San Diego, California since 1999, the company has over 25 offices worldwide. To learn more, visit www.ActiveNetwork.com or www.Active.com. Follow Active Network on Twitter @ActiveNetwork, @Active and on Facebook.
About Forward-Looking Statements
The Active Network, Inc. cautions you that the statements included in this press release that are not a description of historical facts are forward-looking statements within the meaning of the federal securities laws. Any such statements are subject to substantial risks and uncertainties, and actual results may differ materially from those expressed in these forward-looking statements. More detailed information about The Active Network, Inc. and the risks and uncertainties that may affect the realization of these forward-looking statements is set forth in its filings with the Securities and Exchange Commission (SEC). These filings may be read free of charge on the SEC's website at www.sec.gov. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. All forward-looking statements are qualified in their entirety by this cautionary statement and The Active Network, Inc. undertakes no obligation to revise or update this press release to reflect events or circumstances after the date hereof.
© 2011 The Active Network, Inc. All rights reserved. Active.com and ActiveWorks are registered trademarks of The Active Network, Inc. Active Network is a trademark of The Active Network, Inc. All other trademarks are the property of their respective owners.