Registration Center: Help & Tutorials

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Registration Center Set-Up Video

Step-By-Step

• Self Setup Tutorial - PDF documents and videos to guide you through setting up a Registration Center listing.
• Copy Your Registration Listing - PDF documents and videos to guide you through using the copy listing tool.
• Registration Center Video Training - A series of videos and supplemental PDF documents to walk you through a complete training of the Registration Center system.

Help Documents

General Overview/Setup

• Getting started, setting up your listing
• Getting started, copy a previous listing

General Listing Information

• Change the name of the listing
• Change the time of the listing
• Change the location of the listing
• Editing or adding a standard detail (description of listing, times, fees)
• Editing or adding a custom detail (additional listing details)
• Changing event contact or billing address
• Changing the confirmation email address
• Adding a logo
• How can I change the time zone for my listing?
• Can I add a course map?
• Map Features - FAQ's
• How can I put more detail about my category prices?
• What's the difference between custom and standard details?

Registration Categories

• How to add a new registration category
• Changing a registration category name
• Changing the date and time your registration categories close
• Changing the registration category fee, adding a late fee
• Changing confirmation email address
• Setting a category's capacity
• Deleting a category
• Reordering categories
• Set an opening date for online registration
• Setting an age limit

Customization

• Editing or adding a waiver
• Adding a question or question with options (example: event t-shirt)
• Adding a merchandise question (example: additional merchandise, dinner tickets, etc.)
• Adding a yes or no question
• Adding a multiple choice question
• Adding a text question
• Removing questions from the registration form
• Where can I find a web button or logo?
• Registration Messages - Individual categories
• Registration Messages - All categories
• Reordering answer options
• Adding answer options
• Removing answer options
• Changing fees for answer options
• Adding to an existing question
• How to preview your registration form
• Creating and setting up discounts

Registration Reports

• Print a quick list of registrants
• Accessing your registration data and reports
• Information to help reconcile your checks

Registration Tools

• Download registrations into an Excel spreadsheet
• How to edit registrations

Collecting Donations

• Creating a donation campaign to collect donations

Results

• Click here to view the Results page (New Results 2.0 and Archive Results 1.0)

Miscellaneous

• Sending a broadcast email to past participants
• How to prevent funny characters in a broadcast email
• Entering offline registrants
• Closing or cancelling your event
• Request or Transfer Administrator/Event Director Access
• AOL and Yahoo DMARC Policy Issue

Additional Resources

Below are resources designed to help you grow and promote your online registration.

• Learn about Registration Protector
• Event Director Community
• Tips to Increase Event Revenue
• Tips for Online Registration Success

ACTIVE Edge

• Sports
• Endurance

If you have further questions or concerns, please contact us​.